About our consultation services:
Our design consultation service will help determine what design style and product best suits you and your space. We will discuss your ideas and your goals, your expectations and your budget requirements.
We will gladly meet with you and help walk you through the project steps. We require a $250.00 design consultation fee, due at scheduling. This fee will be applied to your full service design and project commitment and agreement, but is non refundable.
Before the work begins:
We will provide our client with a detailed bid/estimate of the requested job. Estimates are good for 15 days from posted date.
Estimates are not exact. Final cost will be calculated on invoice, including taxes and any applicable discounts.
Revisions to design or final product will result in a new estimate/invoice and can result in new charges.
Gates Heritage has a deposit requirement of 2/3 the total project price prior to work beginning. The deposit amount is non refundable.
Clients will receive 5% off final cost for paying in full. We accept all major credit cards, Square and checks.
Once the work is completed:
Any balances unpaid after 30 days are subject to an interest charge of 1.5% per month. Interest will continue to be charged on unpaid balances after 30 days, even though a partial payment has been received. Gates Heritage will refer unpaid invoices to a collection agency after 90 days. All applicable collection/legal fees will be the responsibility of the client.
Gates Heritage reserves the right to discontinue services if payments are not met. Any disputes of invoicing must be addressed within 15 days from date of invoice. Otherwise, Gates Heritage will presume invoicing is correct and balance is owed.